Job Openings >> Senior Voice Architect
Senior Voice Architect
Title:Senior Voice Architect
$1,000 Referral Bonus
Take a look at this job description, if you are the right person, please apply. If Primo Connect doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Just send us an email to with 1) your name and 2) their resume or link to their LinkedIN page. If we hire them and they stay for 90 days, you get $1,000.

Primo is a company dedicated to creating innovative, authentic mobile communication experiences for people around the globe. We offer communication plans that break down barriers and allow our customers to easily and affordably connect with their communities – no matter where they may be.  Primo bridges the gap between the traditional telecom network with next generation technology of OTT (Over the Top) and WebRTC.  At Primo, we are building a communications platform that allows people from all over the world to effortlessly connect with each other anywhere, anytime, and on any device. 

Primo was an incubation project born out of our now sister company Ultra Mobile.  The founders and senior leadership team of Ultra and Primo have several decades of telecom experience and Primo is their next company. 

We are looking for Senior Voice Architect preferably located in New York City but open to a remote employee for the right candidate to join our Technology team! 

At Primo, you'll join a company that feels like a start-up but has the leadership team of several very successful companies. We can offer you a fast-paced and driven working environment with challenging work and great colleagues as well as career development opportunities.

Primo focuses on delivering a next generation communications platform that delivers International Long Distance calling to and from destinations all over the world.  We offer convenient and cost-effective voice/ video/ and messaging for the estimated 250 – 300 million foreign-born people living outside of their ‘hometown’ who regularly call or text internationally to stay connected with family and friends around the globe. We strive to develop meaningful, mutually rewarding partnerships with our customers, retailers, distributors and co-workers; creating differentiated communication products that better our communities, our families, our businesses and the global communication industry as a whole.

As a Senior Voice Architect, you have the technical depth of a lead developer and the vision of a systems architect, but your finger is on the pulse of productivity.

You not only know how to plan for the scalability and stability of the platforms you build, when processes need to be improved, but you can perform emergency patches yourself when necessary.

You’re a mentor, a people-wrangler and tech shaper, playing a key role in Primo Connect’s technology development as you manage the evolution of Primo’s network architecture and the path needed to support the many features and business requirements that come from the business side of the house. Some call it cat herding. You call it a day at the office.

  • Mentor and educate technical and non-technical team members and co-workers.
  • Review and establish best practices related to voice architecture and software engineering.
  • Work with the team to ensure the persistence of well-constructed, extensible designs.
  • Deployment and code quality training throughout the organization.
  • Help manage the balance between reducing code-debt and adding features to support the business.
  • Leverage in-depth knowledge of software experience to contribute constructively for code quality.
  • Manage unit, code reviews and software/database patterns.
  • Help monitor application performance and review failures.
  • Work with IT and Tech peers to build out and maintain an Agile workflow.
  • Create strategies for code deployment, as well as software and server configuration.
  • Convert product requirements and architecture deliverables into technical specs with engineers and the resources supported from the lead engineer.
  • Manage the technical solutions for mid to large scale projects.
  • Be familiar with architecture solutions and have extensive knowledge in creating, documenting, and assigning engineer tasks to direct reports.
  • Work with IT leadership to scale IT platform using best practices.
  • Splunk, JIRA, Confluence, DIG, ZenDesk
  • Redis
  • Windows, UNIX, Linux
  • Hadoop, MongoDB
  • PHP, JavaScript, J2EE, JSON
  • Android/ IOS/ Amazon and web platforms
  • WebRTC/ SIP/ SBC/ Media gateways
  • Bachelor’s Degree in Computer Science, Engineering.
  • 10 years of relevant progressive experience as a Software Engineer, Database Architect.
  • 8+ years in voice communications and network architecture/ management.
  • Experience in the integration of 3rd party APIs in order to develop managed and Value Added Services on top of a next generation communications platform.   
  • Significant experience operating production systems at scale for a small to medium size company.
  • A facility with database technologies.
  • A thorough understanding of messaging queues, database architecture and NoSQL cache databases.
  • Experience working with financial institutions and/or TSP’s (Technical Service Providers) to implement payment solutions for the wireless industry
  • Telecom knowledge and experience using API, REST, and SOAP technologies.
  • Communicate with management, clients, potential investors and team members.
  • Experience architecting API specs.
  • Prior experience managing code reviews for software team.
  • Manage teams using software development methodologies such as Agile and R.A.D.
  • Direct the design, development and implementation of API solutions using SOAP and REST methodologies.
  • Demonstrate top-notch writing and development credentials from your past.
  • Ability to work with teams that are geographically dispersed across global time zones. 
  • Ability to travel 20-50%
Location: Long Island City, NY


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